According to the Director (Compliance) of the Commission Menaka Pathirana, every customer must ensure that their SIM card is registered correctly.

Pathirana emphasized the importance of verifying SIM card registration status with the respective phone companies, and thereby advised customers to contact their service providers to confirm the SIM cards registered under their names, particularly with regards to SIMS provided by companies they are no longer employed at.

Furthermore, the Director highlighted the risks associated with unregistered or illegally obtained SIM cards, and urged individuals to promptly disconnect any SIM cards issued without their knowledge, as these could be exploited for illegal activities.